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Case Studies
Case Study 2
FTSE 100 Retail Bank: Market Leader
In the top 5 leading banking and investment companies in the UK, employing 30,000 staff members with 10 million account customers.
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Service Provided: Inbound Overflow Facility
To provide long-term inbound overflow facility and tactical CRM services in the areas of: General Insurance High Value Deposit Accounts, Terms and Conditions, Charges and Mortgage Enquiries.
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